Upload

Bring media into ScorePlay from any source, and track it while it uploads.

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What transcoding outputs and export profiles does ScorePlay offer?

Validated
Last updated November 4th 2026

An upload is stuck processing and I can't cancel it

Not Validated
Last updated November 3th 2026

I'm getting "Upload failed" error

Validated
Last updated November 2th 2026

When will the media be uploaded to ScorePlay?

Validated
Last updated November 1th 2026

Upload link shows account types selected when none are toggled on

Validated
Last updated October 31th 2026

"The bucket does not allow ACLs" error when uploading with Cyberduck

Validated
Last updated October 31th 2026

Can I upload photos through a MASV upload link?

Not Validated
Last updated October 31th 2026

Can ScorePlay Support create an upload link for me?

Validated
Last updated October 26th 2026

What format do we support for thumbnails generation?

Validated
Last updated October 29th 2026

What are the supported video formats and codecs?

Validated
Last updated October 29th 2026

Add files button is greyed out when uploading

Validated
Last updated October 28th 2026

Uploading a photo that is already in the collection creates a duplicate

Validated
Last updated October 21th 2026

Do MASV upload links expire?

Validated
Last updated October 15th 2026

How does merging duplicates logic work on ScorePlay?

Validated
Last updated October 15th 2026

User can't upload because the option is not there

Validated
Last updated October 15th 2026

I can't upload media despite having upload permissions enabled

Validated
Last updated October 15th 2026

How to create an external upload link?

Validated
Last updated October 15th 2026

How deduplication works using File Hashes?

Validated
Last updated October 15th 2026

Where do I upload my photos as a photographer?

Validated
Last updated October 12th 2026

Clips published from an external tool don't appear in the collection

Not Validated
Last updated October 11th 2026

My uploads are slow

Validated
Last updated October 6th 2026

How to upload to ScorePlay via S3 Client (Remote Upload v2)?

Validated
Last updated October 5th 2026

Is there a size limit of attachments in media?

Validated
Last updated July 23th 2026

I can't select a collection during upload

Validated
Last updated September 14th 2026

Can I upload ZIP files as attachments?

Validated
Last updated September 14th 2026

Upload session fails with "Upload completion failed" error message

Validated
Last updated September 14th 2026

Can I navigate away while media is uploading to a collection?

Validated
Last updated September 14th 2026

Can I upload PDF, DOCX or XLSX files?

Validated
Last updated September 14th 2026

Upload button stays disabled when attaching a document to media

Validated
Last updated September 14th 2026

How do I set an embargo during the upload?

Validated
Last updated September 14th 2026

How does tag access work for uploading media?

Validated
Last updated September 14th 2026

How to push previously uploaded assets to the top of the Mobile App?

Validated
Last updated September 14th 2026

How to upload multiple versions of a media?

Validated
Last updated September 14th 2026

How to share media with multiple versions?

Validated
Last updated September 14th 2026

How to make sure new uploads are not shared to detected players?

Validated
Last updated September 14th 2026

How to pre-select account types during media upload?

Validated
Last updated September 14th 2026