π» Environment/Context
- Upload
- Collections
Β
β Issue/Question
- From the home screen, I selected Upload and tried to upload a file, but the βAdd filesβ button is greyed out and I can't select any files
- Also, there's no option to choose a collection, why is that?
Β
π Resolution/Answer
- The collection is the only mandatory field when uploading.
Add filesstays greyed out until you select one -
Select the collection first
- Open
Uploadfrom the home page - Select the collection the files should go into, before filling in other fields such as the team
- Click
Add filesand select your files
- Open
Β
π₯ Cause
-
Add filesis disabled until a collection is selected, because every upload needs a destination collection
Β
π Notes
- If no collection appears after you select a team, clear the team and select the collection first
- Upload session fails with "Upload completion failed" error messageΒ