User can't upload because the option is not there

💻 Environment/Context

  • Upload
  • Account types & permissions

 

❓ Issue/Question

  • I need to upload some videos, but don't know how
  • I don't see a way to upload contents on ScorePlay

 

👌 Resolution/Answer

  • Upload is the second option in the left side menu

  • If you can’t see it, the Upload > Can upload permission isn’t enabled on your account
    • Reach out to your platform admin to enable it
    • If you’re not sure who your platform admin is, reach out to the ScorePlay support team via the Live Chat to get their contact details

 

🔖 Notes