Account Types & Permissions

Define account types and what each one can see and do.

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How to hide media side panel options for an account type?

Last updated November 7th 2026

Account Type Permissions Overview

Last updated November 7th 2026

Account type permissions not reflecting after update

Last updated November 6th 2026

Which permission is needed to see the Analytics tab in media details?

Last updated November 5th 2026

How to share a video with all staff so they can view it but not download it?

Last updated November 2th 2026

Is the permission to delete media set per account type or per user?

Last updated October 30th 2026

Can I restrict media deletion to specific collections?

Last updated October 30th 2026

Can Copy to Local be enabled for account types other than Admin?

Last updated October 28th 2026

Can I hide the side bar when a user opens a media?

Last updated October 23th 2026

How to change a user's account type?

Last updated October 15th 2026

How to give photographers access to the Live FTP feed without access to collections?

Last updated October 15th 2026

How does the "Exclude Tags" field in a user's settings work?

Last updated October 15th 2026

Unable to change user Account Type

Last updated October 15th 2026

How can I assign a new account type to an external group?

Last updated October 15th 2026

How do I add a tag restriction to a user?

Last updated October 15th 2026

What are User Policies?

Last updated October 15th 2026

How to set up User Policies?

Last updated October 15th 2026

How to create a new account type?

Last updated October 15th 2026

How does the "Tag Access" field in a user's settings work?

Last updated October 15th 2026

Introduction to Account Types

Last updated October 15th 2026

How to set up an account for photographers who only upload and view media?

Last updated October 13th 2026

User cannot see media because of tag restrictions

Last updated October 11th 2026

How to see what other account types see? (View as)

Last updated October 11th 2026

Tag missing from the exclude tags list in an external group

Last updated October 10th 2026

I'm not able to delete an account type

Last updated September 30th 2026

When a new account type is created, it doesn’t have access to previously uploaded media.

Last updated September 30th 2026

Why does an account show "Limited" in the access field?

Last updated September 5th 2026

External group user still sees media after restricting tag access

Last updated August 17th 2026

Not able to add tags to Tag permissions

Last updated March 3th 2026

User with very restricted account type sees a blank page

Last updated May 15th 2026