💻 Environment/Context
- Users
- Account types & permissions
In order for you to change a user’s account type, the Configure > Users > Can view page, Can view users and Can edit users permissions must be enabled on your account.
If you're unable to follow any of the steps below, kindly reach out to your admin or refer to the Account Type Permissions Overview article for more information.
❓ Issue/Question
- How can I update the account type for a user?
- The existing user needs to be changed to admin
👌 Resolution/Answer
- Navigate to
Configure>Users - Search for the user by email address or name
- Click
Edit - Select the new account type in the dropdown menu at the top
