💻 Environment/Context
- Account type
- New account
- Account type creation
- Duplicate account type
- Media access
- Backfill
❓ Issue/Question
- We cloned an account type and enabled the tagging feature. The issue is that with this new account type, only a limited set of media is visible instead of the full library
- I created a new account type by copying specific permissions and tag access from an existing one. However, the new account type cannot access previously uploaded media
👌 Resolution/Answer
- When creating a new account type, you can select an existing account type to mirror. We’re aware that when the operation involves a large amount of media, it may not complete successfully even though no error message is displayed
- If you notice that the operation was not completed successfully, please contact our Support team via Live Chat