💻 Environment/Context
- Portals
- Collections
❓ Issue/Question
- I do not understand why the collections are not visible
- Why don’t I see the collections folder marked with the “Media Portal” tag when I click “View More”?
👌 Resolution/Answer
-
If the user isn’t logged in
- This is expected, because public access doesn’t allow browsing sub-collections
-
If the user is logged in
- Navigate to
Configure>Distribution>External Distribution - Find the portal and click
View - Under
Media visible, check that the collection or its parent collection is included, and that the tag settings don’t exclude it - Check in Collection Management that the collection has sub-collections
- Navigate to