Access, Embargo & Storage

Control who sees each file, hold content under embargo, and manage storage.

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How can I see how much storage our platform is using?

Last updated October 27th 2026

What does "Purge from storage" mean?

Last updated October 15th 2026

How to remove media access for specific account types?

Last updated October 15th 2026

How to make media private?

Last updated October 15th 2026

Which timezone should I use when setting up embargo?

Last updated October 15th 2026

What is Bring Your Own Storage (BYOS)?

Last updated October 15th 2026

How to update the Embargo and Expiration?

Last updated October 15th 2026

User can't see the media due to browser cache memory problem

Last updated October 15th 2026

Why does the media have a “lock” icon on it?

Last updated October 15th 2026

User can't see media

Last updated October 10th 2026

How to copy media to local storage?

Last updated October 5th 2026

Player was able to download a restricted media

Last updated September 22th 2026

Can you turn off embargo?

Last updated September 8th 2026

Who can see media under embargo?

Last updated August 29th 2026

Can I control access to tagged media based on when it was uploaded?

Last updated July 25th 2026

Can I use ScorePlay images on other websites?

Last updated July 16th 2026

Can users share ScorePlay media on their site?

Last updated July 3th 2026

Media not appearing in media library despite being in S3 bucket

Last updated June 18th 2026