Missing options in the filter

💻 Environment/Context

  • Credits
  • Tags
  • Photographer
  • Taxonomy
  • Filter

 

❓ Issue/Question

  • One of my team photographer created a photo sub-collection under his name and uploaded his photos. I credited him as author and moved all files to the parent collection. Problem is, I can’t find the photos now.
  • "Option X” is not displaying under credits filter.
  • Why is “MATCH” tag missing from “Category” filter?
  • How to set up filters and options in them?

 

👌 Resolution/Answer

  • Inform the customer to go to Configure > Taxonomy > Filter the customer is asking about > Edit

  • Use the Add tags search bar to search for the tag the user would like to add
  • Click Update

 

🔖 Notes 

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