๐ป Environment/Context
- Teams & players
- Integrations
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โ Issue/Question
- Can you please sync this team for me?
- Some players are missing a headshot, can you update it?
- How to trigger teams and player synchronization via API?
- The collection sync is giving me no results
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๐ Resolution/Answer
- Go to
Configure>Teams & Players - Click
Synchronizeat the top right

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Choose what to sync
- Select the sport, league and season
- Select the matching ScorePlay season
- Select specific teams or all teams
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Set the options
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Include new teams: new teams can be created -
Override team details: teams linked by an external ID get their name and metadata overwritten by the integration - Schedule a refresh, weekly or monthly (recommended)
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Submit
- Check the sync preview
- Click
Submit - A platform notification confirms the sync
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