Tag group filters are missing from the Video Logs section

💻 Environment/Context

Video Logs
Tag groups
Taxonomy

In order to edit a tag group, the Taxonomy & labels > Can view page and Settings > Can edit platform settings permissions must be enabled on your account.

If you don't see it, reach out to your admin or refer to the Account Type Permissions Overview article for more information.

❓ Issue/Question

All the filters are gone from the Video Logs section, same problem for the whole team
The tag group filter doesn't appear when searching logs in the Video Logs section, even though its tags still show inside the logs

👌 Resolution/Answer

Go to Taxonomy > Tag groups and click the Pencil icon ✎ on the missing tag group
Under Show in, make sure both Search and Video logs are toggled on
Save, then refresh the Video Logs section: the tag group is back as a filter
Repeat for every tag group that should be filterable in the Video Logs section

🥚 Cause

A tag group appears as a filter in the Video Logs section only when Search is enabled on it. Video logs alone only displays the tag group as preset buttons while logging, so a tag group with Video logs on but Search off is usable for logging but missing from the filters

🔖 Notes

Newly created tag groups are not added to the Video Logs filters automatically: enable Search and Video logs when creating them
How to add a tag category in the Video Log section?
How to search for logs from the video logs section?
How to create a new Tag Group?