Shared collection link shows no results when created by a tag-restricted user

💻 Environment/Context

• Shareable Links
• Collections
• Tag access
• User settings

❓ Issue/Question

• A user was trying to share this collection with external users. When he does a share, the link that gets copied to his clipboard is normal. However, when you follow that it shows - "no results found".
• When I share a collection, the link shows “no results found”

👌 Resolution/Answer

• Update the user's Tag access
  • If you're an admin, go to Configure > Users and find the user
  • Click Edit and add one of the collection's tags to the Tag access field
    • How does the "Tag Access" field in a user's settings work? 
  • If you're not an admin, reach out to your platform admin so they can adjust your Tag access
  • Once the tag is added, create a new shareable link for the collection
  • Links created before the change don't update
     
• Workaround
  • Open the collection and select all the media
  • Click the Link button in the side panel

🥚 Cause

• The collection shareable link only shows media if the collection matches the user's Tag access

🔖 Notes

• How to share a collection externally? 
• Sharing a collection externally doesn't display the media