Sharing a collection externally doesn't display the media

💻 Environment/Context

• Shareable Links
• Collections
• Private media
• Tag access

❓ Issue/Question

• I've just created a sharing link, and now it's saying no results found
• Sharing a collection externally shows no media

👌 Resolution/Answer

• Check if the media in the collection is set to Private
  • Shared collection link doesn't show private media 
    
     
• Check if the person who created the link has Tag access restrictions
  • Shared collection link shows no results when created by a tag-restricted user 

• If neither case applies, reach out to the ScorePlay support team via the Live Chat

🔖 Notes

• A shareable link made by selecting media only shows the selected media. Media added to the collection later doesn't appear in the link
• How does the "Tag Access" field in a user's settings work? 
• External distribution link/Shareable link shows no assets