AI is not tagging players / sponsors on video

๐Ÿ’ป Environment/Context

  • AI tagging

ย 

โ“ Issue/Question

  • AI didn't recognize the players/sponsors starring later in the video

ย 

๐Ÿ‘Œ Resolution/Answer

  • The AI analyzes only the first 2 minutes of a video for player and sponsor recognition, so people who appear later aren't tagged automatically
  • If they appear in the first 2 minutes and still aren't tagged, check the video has finished processing and no longer shows Preview is processing
  • If they're still not tagged, reach out to the ScorePlay Support team via Live Chat

ย 

๐Ÿ”– Notesย