Sponsor isn't tagged due to "Run AI" toggle disabled

💻 Environment/Context

  • External Groups

 

 

❓ Issue/Question

  • Why isn't my sponsor tagged?
  • How to enable AI recognition for a external group? 

 

👌 Resolution/Answer

  • Go to Distribution > External Groups and locate the relevant external group
  • Open the Settings tab and make sure the Run AI toggle is turned on

 

 

🔖 Notes