๐ป Environment / Context
- Video logs
- Tags
- Account types & permissions
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โ Issue / Question
- I'm starting to index the X match. The names of the X players are not in the database and I can't create them. The small window shows โno optionsโ, normally it offers to create the word
- Until now I could create the names of the opposing players when they didn't exist
- The tag field shows
No optionsinstead of offering to create the tag
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๐ Resolution / Answer
- Please contact your platform administrator to request that the
Taxonomy>Can Create Tagspermission be enabled for your account - If you're unsure who your platform administrator is, please reach out to the ScorePlay Support team via Live Chat, and we'll help you identify the right contact
- Once the permission is enabled, type the name in the tag field and select the option to create it as a new tag
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๐ฅ Cause
- Your account doesn't have the
Taxonomy>Can Create Tagspermission, so the tag field only shows existing tags and can't create new ones
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๐ Notes
- Players from a team that isn't set up on your platform, such as an opponent, don't exist as player tags. Create their names as regular tags instead
- How to create a tag?ย
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