Unable to post clips to X / Twitter

💻 Environment/Context

• Social media
• Clips

❓ Issue/Question

• No clips were posted to X yesterday or today
• I am trying to publish clips to X, but it does not work. I see a failed status in my notifications

👌 Resolution/Answer

• Disconnect your X / Twitter account
  • Go to Distribution > Social Media
  • Click the Bin button, then Unlink, to disconnect the current X / Twitter account
    
• Reconnect your X / Twitter account
  • Click Link Social Account and re-authorize with X / Twitter
  • Grant the permissions when prompted
  • The account shows a Linked badge once it is reconnected
    
• Test the connection
  • Publish a clip to X again
  • Open your X account to confirm the post went out
• If the issue persists, you can reach out to the ScorePlay support team via the Live Chat

🥚 Cause

• X / Twitter can revoke or expire your app permissions when you change your X password, revoke the app in your X settings, or leave the connection unused for a long time. Reconnecting the account refreshes those permissions

🔖 Notes

• How to share clips to Social Media?
• How to link Social Media destinations?