💻 Environment/Context
- Search & filters
- Media library
❓ Issue/Question
- I am trying to search for a tag, and the search function is not working. It just brings up the whole media library, starting with the most recent photos I uploaded
- When I try to search for pictures with a specific user, all of my pictures come up, and not only the pictures with the specific user
- After selecting a tag or player from the suggestions, the entire Media Library is displayed instead of the filtered results
👌 Resolution/Answer
-
Select the tag from the suggestions
- Type the tag or player name in the search bar
- Click it in the dropdown suggestions; pressing Enter does not apply it
- Check that it appears as a filter chip in the search bar; the Media Library then shows only that tag's media
-
Clear the browser cache
- In Chrome press:
-
Ctrl + Shift + Delete(Windows) or -
Cmd + Shift + Delete(Mac) - Set the time range to
All time, tickCached images and filesonly, leaveCookies and other site dataunticked, and clickDelete data
-
- Reload ScorePlay and repeat the search; the first one or two searches can still show the whole library before the filter applies
- In Chrome press:
-
Check for a browser extension
- Test the same search in a Chrome Incognito window; if it works there, an extension is interfering
- Go to
chrome://extensions, disable all extensions and test again - Re-enable them one by one to find the one responsible, then disable it on ScorePlay or add ScorePlay to its allowlist