I can't create a sub-collection

💻 Environment/Context

  • Collections
  • Account types & permissions

 

❓ Issue/Question

  • What features must be enabled so that the X account type can create a sub-collection directly from the collection (using the 3 dots)?
  • I'm not able to create sub-collections
  • If I go to X collection, it doesn't give me the sub collection option, just NEW > Collection

 

👌 Resolution/Answer

  • Check the account type permissions
    • To create a sub-collection, the Collection management > Can create collection permission must be enabled on your account
    • To create it from the … (3 dots) menu of a collection, the Collection management > Can edit permission must also be enabled
    • Please contact your platform administrator to request that these permissions be enabled for your account
    • If you're unsure who your platform administrator is, please reach out to the ScorePlay Support team via Live Chat, and we'll help you identify the right contact

 

  • Create it from the collection
    • Open the parent collection
    • Click the … (3 dots) at the top right, next to Share
    • Select Create Sub-collection
    • Fill in the details of the sub-collection
    • Click Create

  • Create it from Collection Management
    • Go to Configure > Collection Management
    • Click New
    • In the Parent collection field, search for and select the parent collection
    • Fill in the details of the sub-collection
    • Click Create

 

🔖 Notes