How to check the collection routing ID

💻 Environment/Context

  • FTP
  • Collections
  • Opta

 

In order for you to view a collection’s advanced settings, the Configure > Collection Management > Can Edit permission must be enabled on your account.

If you're unable to follow any of the steps below, kindly reach out to your admin or refer to the Account Type Permissions Overview article for more information.

 

 

 

❓ Issue/Question

  • I need to locate the collection routing ID
  • Media from FTP aren't landing in the right collection

 

👌 Resolution/Answer

  • Open the collection you want to check
  • Click the … menu located in the top right corner of the collection page
  • Select Edit from the dropdown menu
  • Click Advanced settings
  • The routing ID shows in the Raw name field
    • If you're using FTP sub-paths, paste each sub-path after raw_PathName
      • Example: 
        • sub-path = eu-ftp.scoreplay.io/sx_veysonnaz26
        • raw name = raw_sx_veysonnaz26
  • If there’s no Raw name but there’s an external ID below it, extract the keyword:
    • Collection External ID: optaomo_RL_231201047
    • Keyword for photographers: opta_231201047
  • To ensure the media is sent to the correct collection, the keyword must follow one of these formats:
    • opta_{RawName} (if you see the external ID has optaomo prefix)
    • sp_{RawName}

 

 

🔖 Notes