💻 Environment/Context
- Users
- External groups
In order for you to validate new users joining your platform, the Users > Can create permission must be enabled on your account.
If you're unable to follow any of the steps below, kindly reach out to your admin or refer to the Account Type Permissions Overview article for more information.
❓ Issue/Question
- How to validate a new user account as an Admin?
- How to approve a new user to join ScorePlay?
- How do I accept a new account?
- How do I accept a new external group user?
- Where do I see the notification for validating a new external group user?
👌 Resolution/Answer
- Navigate to
Configure>Users
- Click
Status - Filter by
Pendingto see the accounts waiting for approval - Click
ValidateorRejectfor each pending request
🔖 Notes
- If the user belongs to an external group, their request also shows in the
Notificationhub - If the
Requires validation from adminsetting was enabled when the sign-up link was created, you need to validate the new account before the user can access the platform - Introduction to creating new users on ScorePlay