💻 Environment/Context
- Mobile app
❓ Issue/Question
- We're having issues with the mobile app. It's not really loading, but it's also trying to download all of our content to my phone without me prompting it. Is there a bug in it currently?
- My ScorePlay app is not loading
- My ScorePlay app is not working
- The ScorePlay application isn't working at the moment, have you made any progress on this problem?
- The app shows
An error occurredand no media loads
👌 Resolution/Answer
- Close the app completely (remove it from the background) and open it again
- Check that you have the latest version installed
- If not, update it from your app store
- If the app is up to date, uninstall and reinstall it
- If the problem persists, reach out to the ScorePlay support team via the Live Chat
🔖 Notes